Responsible for managing all customer service aspects of e-commerce This includes processing orders, customer support questions/answers, newsletters, social media management, shipping notifications, returns, and anything else customers need from the company The VP of Ecommerce is also expected to manage any outside influencers that work with your brand or the community at large. For example, […]

Import products If you’re selling locally, your first step is to get some local customers. You can do this with online advertising (adwords), social media (fb ads), or by putting up signs in local businesses. Perhaps have a special for a trial period where they buy nothing, then once people start talking about how good […]

Introduction to e-commerce Consumers that buy online are quickly discovering the many benefits of shopping online, including lower prices, easy searching, convenience, and in some cases, free delivery. Online shoppers also have greater choice and control over their buying environment, with new kinds of stores opening each year to meet their needs. Shoppers choose where […]

Facebook Marketplace https://www.youtube.com/watch?v=86HLFHutUDA With over 800 million active users, you can bet there’s an audience for your product. The problem is that reaching these customers can be difficult. Unlike retailers with large stores and social media followers, small sellers do not have access to massive audiences. Facebook marketplace makes it easy for smaller vendors to […]

Online shopping is becoming more and more popular More than just a way to buy something over the Internet, online shopping is a lifestyle There are many reasons why people prefer online buying- namely, the lack of time it takes to go out and shop, availability of specific items, and perceived value from online stores […]

Buy buttons There are several different options for buying products online, from marketplaces like AMAZON to custom solutions that work specifically with your brand. The great thing about amazon is that you can test out each option to see which one works best for you. You can start by adding a product to your cart […]

Introduction to ecommerce Technology today makes it possible to purchase goods and services online. And as more and more people started purchasing products and services over the internet, the need for easier ways to make purchases increased. These easy ways are called shopping portals. A shopping portal is an organized website that collects all of […]

How is pure play different from other e-com websites? The biggest difference between “pure play” e-stores and others is that they don’t have multiple levels of navigation. There are no links in your pages to take users away from what they want to do, or inform them about topics outside of buying a product. These […]

Online retailers offer customers a variety of photography services Customers who visit online retailers are often looking for products to buy. If you take pictures of your products, people will be more likely to buy them. Your employees are also able to spend time taking pictures of your products instead of selling other items. It’s […]

Understanding ecommerce packaging is important to making sure your package gets delivered correctly When you sell your product online, there are a lot of steps that get taken in the delivery process. There are different ways to deliver products, from taking physical goods straight to the customer to dropping them off at their address for […]